Hotel X Toronto by Library Hotel Collection

The hotel has a very nice standard all around. The beds, pillows and duvets were exceptionally good. The complementary concierge service was super nice and handy, and surprisingly flexible even though we ended up ordering it last minute almost every time. Staff was super friendly and helpful. The wifi was terrible in our room at first but we just called reception and the sent a technician that fixed it right away. The rooftop pool area was really nice too, although the area itself is rather small they kept it non-crowded and relaxing the two hour time slots guests had to reserve in advance. The gym was really nice, it was actually a real, full equipped gym and tennis courts, not like a lot of other hotels that claim the have a gym only to find out it's some dark corner of the property where they placed some machines. One of the days the rooftop bar was closed due to a supposed storm that never came, so the restaurant on the 2nd floor provided extra pool bar service since the weather turned out nice, which they actually did better than the normal staff working the rooftop bar, even though they had to bring it from the 2nd to the 28th floor. The female head waiter from the 2nd floor restaurant deserves a raise in general. She just connected well with everyone. So bravo! All in all a really enjoyable stay.

We went to the grab and go for a breakfast sandwich and coffee; it was good enough but not what I would have expected for a hotel in this price range. I liked the staff; the room and the location were perfect to attend a concert at the Coca Cola coliseum. Sebrina at the check in was fantastic in explaining the hotel and arranged a ride for us to the show. We did grab a burger at Rose's prior to the show that was very good also Sky who waited on us was awesome as well.

Comfortable and clean rooms. Love the integrated digital experience of contacting front desk through text messaging with quick response rates, room-service ordering app, and reservations for restaurants. Roof top pool was beautiful, and I appreciated the reservation policy to ensure it was not at over capacity. Desk in room was a good size for working on laptop.

Nice luxury near airport not far from downtown nice gym with optional paid activities roof top pool with stunning views restaurant food was good beds were comfortable electric shades were nice we had view of Lake Ontario room was spacious. They provided two bottles of water every day lots of closet space near lake airport very near can walk if wanted to.

Clean, elegant, amenities.